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After attempting to research dishwashers to replace our broken one I was more confused than ever, if that is even possible!Each web site contradicted the previous one.I realized that most happy people do not bother to write reviews, so thought I would write to share our happy review of this one.
I would describe our decision process as a crap shoot.We did not want to spend $900 on a dishwasher, but did not want a piece of junk either.Don't get me wrong, I would love to have one of those elegant designer dishwashers, but not at the cost of my first born. (maybe I should reconsider that ha ha).Anyway, based on a Consumer Reports rating, we were looking at a few dishwashers, Whirlpool Gold being one of them.This is not the exact model they were rating (not avail at our location), but close enough for us. Over all, we felt this was a safe bet because our last dishwasher was a Whirlpool and it lasted 17 years before it finally bit it and went to dishwasher heaven.This one was in stock at our local home store and we could install right away. Others we would have to order and wait 7-28 days depending on machine.
One of our requirements was that the machine was quiet.This one is advertised at 55 db.I can safely tell you, as I sit 5 feet from the running machine, that it is pretty quiet!I can hear it but it is a low hum.Not completely silent, but very quiet.Absolutely acceptable in our open living area.
It seems to clean very very well.It was 4 days between the old one breaking and the new installation and those dishes were ick.Dried on egg, cheese, and cake mix among other things.They came out beautifully.I could not ask for better in the cleaning department. I do not rinse the dishes before they get washed, just scrape off the scraps and throw them in, they were pretty dirty.
Installation went pretty well, took a couple of hours to get out the old and have the new completely hooked up.
Overall, we are happy with this machine so far. Clean dishes and pretty quiet, our 2 big requirements.If anything pops up, I will update.
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I bought this dishwasher after an extensive internet search and then looked it over at a local retail showroom.It was priced right and came with all the features I wanted.My search on the internet indicated that this model had few negative comments and mostly positive remarks.It was fairly easy to install and it did a good job cleaning my dishes with almost no noise.I was very pleased with this dishwasher for almost four months.However, one day I dropped a fork and bent down to pick it up when I noticed what appeared to be very small specks all over the front. After a closer look, I realized it was very small rust pits and it covered any area that was made of stainless steel.Whirlpool's response was unapologetic and very clear when informing me that rust on stainless steel is a 'cosmetic' issue for which Whirlpool does not cover under their limited warranty.In other words, my problem, not theirs.I then went back to the internet and specifically searched on 'Whirlpool rusting stainless steel dishwasher' which resulted in a huge number of postings.It turns out that Whirlpool is selling a substandard, low quality stainless steel on all of it's dishwashers and knowing this they are specifically excluding rust on stainless steel from their very limited warranty by classifying it as a cosmetic issue.I am not sure how they are getting away with this but I intend to contact the Texas State Attorney General's Office and the Better Business Bureau in hopes of making Whirlpool stop selling this known defective merchandise and to fix the ones already sold.To make matters worse, Whirlpool now owns Maytag, KitchenAid, Jen-Air, Amana and four other brands which probably explains part of their poor customer service and refusal to stand behind their merchandise.In conclusion, I do not recommend any stainless steel product sold by Whirlpool or any other brands they own because they will rust and Whirlpool will not assume responsibility for this known defective material that they continue to sell to the general public.
Read Best Reviews of Whirlpool WDT710PAYM Gold 24" Stainless Steel Fully Integrated Dishwasher - Energy Star Here
I purchased this dishwasher from the local home improvement store, and I couldn't be happier with it so far.I was initially looking at theWhirlpool WDT910SAYM, but the only meaningful difference I could see was that model had a stainless steal interior for an extra $200.Maybe it's worth it, but I don't know.Clean dishes are clean dishes, in my mind.
Installation of this dishwasher is also pretty easy.You have to buy the inflow hoses and connectors, but the home improvement store knows this and they have a kit already prepared with every connector you'd ever need.The Whirlpool dishwashers require a larger brass connector than other brands, but it's in the kit and very easy to hook up.Also, there are several good videos on youtube showing how to install this very model.It took me a couple of hours to take out the old unit and install this one, but I was washing dishes much more quickly than I had anticipated.
My only concern about this dishwasher is the latch.It works fine (for now), but it's a plastic latch.It's actually in place out-of-the-box, but I thought it was a temporary shipping latch.I even went back to the store to look at the latch on the floor model to make sure I wasn't missing something.It's there already.All you do is pull.I thought it should have some sort of "lock" on it, but it doesn't.Just push shut and pull open (the first couple of pulls are a little stiff).Because it's plastic and easily removable, I'm tempted to order a replacement part right now while I'm thinking about it.Who knows?The latch will probably work fine for 20 years?
As far as noise is concerned, this unit is MUCH quieter than the freight train that was my old model.Simple conversation or watching TV in the same room while the dishwasher is running isn't a problem.You can hear it, but it isn't overly intrusive.As far as cleaning is concerned, like the other reviewer I don't "wash" the dishes before putting them in the dishwasher.So far, everything has come out spotless.There is also much more room in this thing than I had in my mid 90's model Kennmore.I don't pay much attention to changes in dishwasher technology over time, but all this additional room has been a welcome surprise.
Obviously, I won't be completely sure of the durability of this unit for many more years.However, I am very pleased with this unit so far.
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I ordered this on Amazon and they did great delivering it but I have to say, it's not a very good dishwasher.It just doesn't do a very good job cleaning the dishes and I don't know what to do about it.It's so bad I haver to clean again using a sponge so what's the point.Plus, it doesn't heat dry very well either, I wish I had my old Maytag back.
My new dishwasher has bit the dust after 16 months.It first malfunctioned after 13 months (one month out of warranty) when the heating element quit.We replaced it, and the price was not too bad. Soon thereafter the second heating element burned a hole in the plastic tub. I suspect that whatever controls the heating element caused both failures.The price of a replacement tub was almost as much as a new dishwasher.I asked Whirlpool for help. They were no help at all.I am unhappy with the company, and more unhappy with their product.
On the bright side, it worked reasonably well (nothing spectacular) before it died completely.
