
By the way, we got the similar Whirlpool Model WSF26D4EXY with the conventional unit ice maker as a replacement...fingers crossed.I would have to agree with the other reviews.Bought this (not cheap) refrigerator and the ice maker has broken twice on it.Also, one of the LED lights went out and the tech keeps ordering the incorrect part for it (no fault of his though the description for the part makes no sense)The tech finally ordered a whole new ice maker but it is on back order until Dec 10 so we will be without ice until then.We had it a week and the ice maker stopped, fixed and worked again for a couple days and broke again.NOT HAPPY.Also got it from HHGregg which I will go pay a visit to and tell them they can have it back.This is crazy.You pay good money for something and it doesnt work.Wish I had read these other reviews prior to the purchase.Learned my lesson.
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Had refrig installed 9/12/10. It made 1/2 bucket of ice and has not worked since. I am currently waiting for a service call between 10-1 today. After reading previous review I am not thrilled.10/5/10 First service guy said that freezer was not cold enough and we should set temp to -2. Not happening. Pretty sure water freezes at 32. Anyway that guy left and did nothing. Ice worked for a few days and stopped working again. Had another service call today. This guy said the water in the door is freezing. He just fixed this issue on a similar model 2 weeks ago. Need to order part and call for appt once part comes in. BTW I was on hold 45 on Monday to get service call appt. He thawed out the water line so I could have ice today but it will freeze up in a day or two. I asked Whirlpool for a new refrigerator and they said "No". My warranty says if it can be repaired then that is what we must do.
Be careful of this model with ice in door. It is a new model and it seems to have a defect. Buyer Beware!Update 7/13/11.Yes, they did fix the ice maker problem and everything worked well for several months. Then all of a sudden the whole thing started leaking water. I didn't know where it was coming from but it kept accumulating in front of the fridge. I finally cut off the water line to it and waited for the repair day.Sure enough, some little part had cracked and within a few mintues all was working fine again. I continue to like the appliance except for the problems. I also don't like having to wait the several days each time for the scheduled repair day.
I'm hoping that in a couple of months I can change my rating to five stars.I usually don't purchase items that haven't been reviewed but this refrigerator was exactly what I was looking for. I wanted the ice storage to be in the door but didn't want to have to remove the whole thing to access ice by hand and without using the dispenser. I bought it ag HHGregg for a good price and it was delivered the following day. Installation was not a problem. It made ice and water without a problem. But, a week later it stopped making ice. Because of the long weekend I had to wait three days to reach Whirlpool and then another two days for the service appointment. Well, that was today and I was told it needed a part but because the refrigerator was so new the part had to be ordered. I now have another service appointment for next week to have it fixed. Other than the ice maker problem, it's a great refrigerator with lots of space. My old top freezer was always jammed full and now I have more freezer space than I know what to do with.
Update on 9/20/10: Repair person came back to install parts and assured me it would work. Nope. Waited 24 hours to see if it made ice with no luck. So, now waiting yet another week for my third service call. Will have had the refrigerator for 4 weeks with the ice maker only working 1 week! Like the fridge other than the ice maker. Tons of space especially for the bag of ice I had to buy.
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I was concerned about the ice maker in this fridge after reading all the reviews. After some encouraging reviews on other site, we decided to give it a try. The water pipe freezing issue has been resolved in 2011 models which adds a heater around the water pipe in the door. The fridge makes enough ice for normal use, we have never ran out of ice in two months. We make smoothies every day and use ice in our water, family of 4. The ice storage is not enough for the parties but that's true for any in-door ice maker.
All other things in this fridge works perfect. Spacious energy efficient design with nice decor.
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