Whirlpool 26.4 Cu. Ft. Stainless Steel Side by Side Refrigerator - GSS26C4XXY

Whirlpool 26.4 Cu. Ft. Stainless Steel Side by Side Refrigerator - GSS26C4XXY**DO NOT BUY** FACTORY DESIGN DEFECT.Yes it's true, in 2010 they cannot design a refrigerator that functions properly.The same cold air that freezes the water tray for cubes, ALSO freezes the water line for the cubes!On top of that, the so called "fix" doesn't work either!Other than that, it's seems to be a pretty nice unit...unless you care about having ice.LED lighting sure is sexy though.Ours stopped working almost immediately.It also had another issue with the ice maker.The optical interrupter plastic slide switch had a mind of it's own.Whenever you closed the door, it would slide into the OFF position!I recall the words of the repairman upon seeing this as he shook his head, "bad design".Well at least if they're going to fail, they might as well from the get go instead of AFTER the "trial" period.Luckily we had ours taken back within our 14 day "extended" trial.I say that because once I knew we had problems that had to be repaired and would take a couple weeks to get parts in, I went to HHG and informed them of the situation and they agreed to extend the trial period till "after" repairs.If they would have said no, I was going to tell them to come pick it up immediately. Everyone should remember to do this when this situation arises.Actually I thought most trial periods were a standard 30 days?Just goes to show how they continue to squeeze for every advantage.What's really disgusting is that these units are still being offered to the public, when they are obviously defective.I imagine Whirlpool is implementing some damage control now.I understand the complexities of product design having worked in engineering. MEMO to Whirlpool: Before you release into the wild, test and VALIDATE your product better.That said, my other two kitchen appliances are Whirlpool.Please don't ruin your good name like Maytag did.

By the way, we got the similar Whirlpool Model WSF26D4EXY with the conventional unit ice maker as a replacement...fingers crossed.

I would have to agree with the other reviews.Bought this (not cheap) refrigerator and the ice maker has broken twice on it.Also, one of the LED lights went out and the tech keeps ordering the incorrect part for it (no fault of his though the description for the part makes no sense)The tech finally ordered a whole new ice maker but it is on back order until Dec 10 so we will be without ice until then.We had it a week and the ice maker stopped, fixed and worked again for a couple days and broke again.NOT HAPPY.Also got it from HHGregg which I will go pay a visit to and tell them they can have it back.This is crazy.You pay good money for something and it doesnt work.Wish I had read these other reviews prior to the purchase.Learned my lesson.

Buy Whirlpool 26.4 Cu. Ft. Stainless Steel Side by Side Refrigerator - GSS26C4XXY Now

Had refrig installed 9/12/10. It made 1/2 bucket of ice and has not worked since. I am currently waiting for a service call between 10-1 today. After reading previous review I am not thrilled.

10/5/10 First service guy said that freezer was not cold enough and we should set temp to -2. Not happening. Pretty sure water freezes at 32. Anyway that guy left and did nothing. Ice worked for a few days and stopped working again. Had another service call today. This guy said the water in the door is freezing. He just fixed this issue on a similar model 2 weeks ago. Need to order part and call for appt once part comes in. BTW I was on hold 45 on Monday to get service call appt. He thawed out the water line so I could have ice today but it will freeze up in a day or two. I asked Whirlpool for a new refrigerator and they said "No". My warranty says if it can be repaired then that is what we must do.

Be careful of this model with ice in door. It is a new model and it seems to have a defect. Buyer Beware!

Read Best Reviews of Whirlpool 26.4 Cu. Ft. Stainless Steel Side by Side Refrigerator - GSS26C4XXY Here

Update 7/13/11.Yes, they did fix the ice maker problem and everything worked well for several months. Then all of a sudden the whole thing started leaking water. I didn't know where it was coming from but it kept accumulating in front of the fridge. I finally cut off the water line to it and waited for the repair day.Sure enough, some little part had cracked and within a few mintues all was working fine again. I continue to like the appliance except for the problems. I also don't like having to wait the several days each time for the scheduled repair day.

I'm hoping that in a couple of months I can change my rating to five stars.I usually don't purchase items that haven't been reviewed but this refrigerator was exactly what I was looking for. I wanted the ice storage to be in the door but didn't want to have to remove the whole thing to access ice by hand and without using the dispenser. I bought it ag HHGregg for a good price and it was delivered the following day. Installation was not a problem. It made ice and water without a problem. But, a week later it stopped making ice. Because of the long weekend I had to wait three days to reach Whirlpool and then another two days for the service appointment. Well, that was today and I was told it needed a part but because the refrigerator was so new the part had to be ordered. I now have another service appointment for next week to have it fixed. Other than the ice maker problem, it's a great refrigerator with lots of space. My old top freezer was always jammed full and now I have more freezer space than I know what to do with.

Update on 9/20/10: Repair person came back to install parts and assured me it would work. Nope. Waited 24 hours to see if it made ice with no luck. So, now waiting yet another week for my third service call. Will have had the refrigerator for 4 weeks with the ice maker only working 1 week! Like the fridge other than the ice maker. Tons of space especially for the bag of ice I had to buy.

Want Whirlpool 26.4 Cu. Ft. Stainless Steel Side by Side Refrigerator - GSS26C4XXY Discount?



I was concerned about the ice maker in this fridge after reading all the reviews. After some encouraging reviews on other site, we decided to give it a try. The water pipe freezing issue has been resolved in 2011 models which adds a heater around the water pipe in the door. The fridge makes enough ice for normal use, we have never ran out of ice in two months. We make smoothies every day and use ice in our water, family of 4. The ice storage is not enough for the parties but that's true for any in-door ice maker.

All other things in this fridge works perfect. Spacious energy efficient design with nice decor.

Save 15% Off

0 comments:

Post a Comment