Whirlpool 25 Cu. Ft. White Upright Freezer - EV250NXTQ

I spent a LOT of time researching various upright freezers when my 15-year-old 20 cu. ft. frost-free upright died.The EV250NXTQ from Whirlpool looked great large, efficient use of space, and inexpensive.I was wrong.It is by far the worst freezer I have ever used or ever seen.It keeps the food so warm that the food is soft to the touch.Whirlpool sent someone out, and they thought it might be the temperature sensor.They tried to get a replacement sensor, and even replaced the freezer, but I still have the same problem.I have to keep the freezer running on Turbo mode all of the time, just to keep it at a safe temperature.This makes it a fortune to operate, wasting a ton of energy.

I absolutely hate this freezer, and the people who came out to try to figure out what was wrong were not competent.Full, 3/4 full, doesn't matter the freezer isn't cold enough unless you run it in Turbo mode.Why bother with many different settings??

Whatever you do, buy a different freezer, hopefully from a different manufacturer.

We previously used 2 freezers a relatively new 20 cf Kenmore chest and a quite old (R12?) 15 cf Gibson chest freezer. While our intent was to always use one freezer except for the time of year when we either buy a side of beef or store recently harvested venison, we found ourselves using both freezers all year long.The old R12 freezer which worked great was an energy pig (it would work in a cold or hot garage which is a benefit of these older freezers).

At the time of our purchase, both of our freezers were about half full, and needless to say, we really couldn't find anything in either of them due to their chest design. We then took everything out of both old freezers and put them into the new Frigidaire upright freezer.Much to our amazement, it sucked up everything from both freezers and we could actually see what we had!!My wife laughed when she saw that I had about 12 boxes of Toaster Strudel in the freezer.My excuse was that I got them on sale but the cold reality was that I never knew how many we actually had and sure didn't want to face the wrath of the kids if I ran out. We sent the old 15 cf freezer to be retired for recycling and kept the spare 20 cf for future use if needed. I expect we will rarely, if ever, need the 20 cf chest again but will keep it given we have extra space and we never know how much wild game we will harvest from year to year.

I have a couple of gripes about the freezer. First, and probably to be expected, the items stored in the outside door don't get as cold. The meat feels fully frozen but the ice cream is somewhat soft (almost the same consistency as what you'd get at the grocery store).I'd prefer or at least feel better if I could get the ice cream to fully freeze in the outside door. I have the thermostat set to the highest setting short of the fast freeze feature and this goal is still not accomplished.

The second gripe is that the freezer is noisier than either of the freezers it replaced.By all means, it isn't bad or extremely loud it's just annoying.It has a higher pitched noise to it.My office is next to the room where the freezer is and I can work in relative silence if I close the door to the freezer room or my office.I mention this in the event that someone else might want to put the freezer in a noise sensitive area.The frequency of noise is most of the time, in my case, as I have the freezer on its coldest setting so it therefore seems to run most of the time.

I recommend this freezer and would buy an upright freezer from now on given the choice.The visibility of the items in an upright freezer clearly outweigh the benefits of saving a few bucks worth of electricity a year by having a chest freezer. By the way, I purchased this at Sears and have had it for a few weeks at the time of this review.

Review concluded unless you want to read a horror story about Sears:

We had a bunch of problems with Sears Customer Service and Delivery. We ordered two appliances at one time to be delivered at the same time but due to a multitude of errors by them they delivered the freezer on schedule and missed the refrigerator. They tried to make up for it by promissing to have the refrigerator to us the next day by 8 p.m.Sears called to confirm the delivery for the next day between 6 p.m. and 8 p.m. and never showed or called even after they confirmed the delivery. Sears had the order marked "Cancelled Do NOT notify customer."Can you believe that?

A Sears representative then told us that we cancelled the order which we of course did not. Who would cancel a refrigerator order when your old one isn't working?They told us to see our original salesperson at the store which we did. He suggested that Sears has had a lot of delivery problems duh!After a bunch more hassle trying to fix the mess (and being told by another salesperson that we cancelled the order), we gave up and told them to actually cancel the refrigerator order.Would you believe that Sears called the following week to confirm delivery of the refrigerator for the following day? Unbelievable!!! As as it was an automated delivery system, my wife had to spend a bunch of time trying to get a live attendant to tell them we had cancelled the order a real pain. Although I would have felt guilty in doing it, I should have allowed Sears to try to deliver the refrigerator to our house while we were away. My wife earns sainthood for getting through to their CSR.

Based on my experience, I'd be very wary of purchasing appliances at Sears unless it is an in-stock item and you plan to bring the home with your own transportation.

Buy Whirlpool 25 Cu. Ft. White Upright Freezer - EV250NXTQ Now

I just finished cleaning out my freezer (4 weeks old) to remove the horrible odor that was created by thawed food. Lost a LOT of food that had spoiled b/c it doesn't freeze properly. Don't waste your money!!!

Read Best Reviews of Whirlpool 25 Cu. Ft. White Upright Freezer - EV250NXTQ Here

I have been looking at this model for about a month and just about ready to buy but came across a review for this new unit. This unit was launched the summer of 2010 and not many reviews at all but Consumer Reports gives Whirlpool freezers a high rating overall. After reading this negative review about warranty exception I called Whirlpool to confirm this and the reviewer was correct. Apparently Whirlpool will void the warranty if the freezer is kept in temps that exceed 90 degrees or less than 40 degrees. Most folks keep these freezers either in their garage or basement for the most part if they have them and the reality is the manufacturer hasn't designed this unit to live in the real world of most home owners. Whirlpool's advise that I check with other manufacturers since she believed they are all made this way and have to be kept in careful climate. The reviewer was from MS where it gets hot but I live in SW Washington and it also get very hot in the summer. I am not spending 900.00 for a freezer that will break down compared to my older fridge/freezer that is ancient and keeps on ticking in hot and cold conditions in my garage. I have no basement and have no room to put a huge 24cf freezer in my house! How many folks you know have a stand up freezer in their kitchen or bedroom or whatever or anyplace else that has heat and air conditioning? If so then this freezer is for you but the majority of us will wait.

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Great price. great freezer lots of space love the roll-out shelf usually not found in large upright freezers freezes quickly would definitly purchase again!

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