Haier WDNSC145 Convertible Freestanding Full-Size/Tabletop Water Dispenser

This is my first Haier product.I've had this for a couple weeks and it has been working great.When you first turn the cold water switch on, it takes about 10-15 mins to get cold, but if you leave it on it's cold all the time.Same with the hot water, it takes about 5 minutes or so to heat up.

One problem i've noticed (minus the one star) is that when you have both hot and cold water switches on, both the hot water and cold water compete for ready access.This is not a big deal, so I usually just leave one switch on a time (usually cold since it gets the majority usage).

As far as heating and cooling quality, when it's hot, it's SUPER hot.When it gets cold, it's cold enough to condensate your glass, but not ice cold still refreshing!

UPDATE:Here's something else I wanted to add.Unlike other water coolers, this one does not run constantly cold or hot. If you have the cold switch on, it will keep recooling the water in cycles (you'll see the cold water light go on every 20-30 mins or after use).Same with hot water.If you have the switch on, it will reheat the water in cycles (every 20-30 mins or after use).Another minor annoyance (-.5 stars), but again, it's tolerable.

Updated rating:3.5 out of 5 stars

I was attracted to this unit because it includes separate power switches to turn off the hot and/or cold water when you want to. I like hot water on the red tap, and room temperature water on the blue tap, and it's actually very hard to find that combination of features.

Unfortunately, the water that comes out tastes like burnt plastic. I called manufacturer, who suggested soaking the inside of the unit with solution of baking soda (1 Tbsp), vinegar (1 Tbsp), and water (1 Gal), but this did not fix the problem.

One other note: Having tried out a few water dispenser units recently, I can say without a doubt that this one has the most annoying child safety device on the hot water tap. As a result, the hot water tap is awkward to use.

Manufacturer offered to send a replacement but it would take three weeks to arrive. Since we had already waited two weeks for delivery of the original unit, I decided to return the product for a refund instead.

The Amazon.com return page said I would have to pay return shipping, but I called Amazon and they sent me a free return shipping label.

In sum: the product quality was lousy but the customer service from the manufacturer was pretty good and from Amazon was outstanding.

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I bought this unit when I was moved to the bungalows at my school and wanted a way to have hot water for instant coffee and cold water for the many days when our room a/c is broken.For the three months that I've had it so far, it's been great.I like the fact that I can turn the power off on the unit for evenings or weekends (just adds good peace of mind), and switch it on in the mornings for quick hot water and refreshing cold water throughout the day.I use 3-gallon home delivery bottles that I take to and from school without problem and these, combined with the countertop nature of this dispenser, make this just too convenient for me NOT to have!

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We've only had the dispenser for about a month now, so I don't know how valuable my opinion really is. Nevertheless, no problems thus far. The design is slightly confusing, not in respect to putting the base together, that was pretty straightforward, took only 15-20 minutes. But the base is made out of thin plastic panels, on which you place the 25-30 pound water filter machine, and then on top of that goes the 5 gallon jug of water. Honestly, I'm amazed the whole thing hasn't collapsed. But there it is, with no visible signs of the dispenser falling over anytime soon. There was a bizarre, chlorine like odor in the kitchen the fist week we turned the machine on, but no one's gotten sick from the water. -UPDATE: the dispenser lasted from 2007 to 2012. That's five years without one problem with it. Not a bad deal for the price.

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We recently discontinued our bottled water service at work to save some money.So the four employees that are in the office on a daily basis chipped in to buy our own unit (and refill our 5-gal jug at home).I did a lot of reviewing on Amazon and other sites.This unit stood out as the best deal.After some easy assembly and start-up, we are all extremely pleased with it (one month later).It's great having on/off switches for both hot and cold water.We can turn the unit off on the weekends to save power.We did have a slight leak in the cold water spigot. But after popping the lever with it's own spring action, it re-seated and has worked fine since.Something to keep an eye on.Very happy overall.