Breville WC15XL Wine Chiller

The description does not tell you that you still have to add water to unit in addition to the gel packs. I chilled my chardonnay for seven minutes and it was still warm. I had to chill it for 20 minutes to get it cold enough to drink. Gel packs don't allow you to chill several bottles without having to refreeze them or add ice to the machine.

The product works ok, but then we don't like our Chardonnay super cold either.I'm not so sure that an ice bucket filled with ice and water wouldn't do the same thing in just slightly more time. (You might want to try that before buying this chiller.) My primary reason for writing this review is to say that after about 3-4 months of intermittent use, the chill cells are oozing out freezer gel.They say it's "food safe", but nonetheless, that shouldn't happen.I'll contact Brevelle & hopefully, they'll make it right.

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I tried to chill my white wine in seven minutes and it was still warm. They say chill, but what does that really mean? They should say what temperature it chills to in 7 minutes. I guess that is why they have a 15 minute timer. Also the description does not state that you have to add water so it is just as messy as an ice bucket and as much work.

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I bought this on a whim, as a gift. It's certainly not all it claims to be; neither is it a total failure. Ten minutes gives you reasonably cool wine.

In my book, three stars is a typical, average product. This gizmo loses a point for being $50 instead of $15.

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I received this item as a gift last christmas. We loved it. We are avid wine drinkers and collectors, mostly reds though, so I did not have alot of space in my wine fridge for whites (and the temp is set for my reds). This was a great gift for us, I find it gets VERY cold VERY fast.It even puts a little more chill on my wine than suits my palate, however, my husband does like his colder than I do, so I pour first and replace to chill a little longer for him.I too am very shocked at the low stars for this product.I am trying to find more to give as gifts this year.