Haier 3.5 Cu. Ft. Chest Freezer w/ Removable Basket

• Haier HNCM035E 3.5 Cu.Ft. Chest Freezer Holds 122lbs
• HAIER America Trading
• Fits in tight quarters
• The space-saving
• Flat-back chest design fits snugly against the wall. Keep food fresh

I bought this freezer because my refrigerator is apartment sized and doesn't have a very large freezer. Furthermore, most of what space the freezer in my fridge does have is taken up by the ice maker (I don't know why refrigerator manufacturers can't design ice makers to use freezer space more efficiently than they currently do).

The 3.5 cu ft size is actually a little larger than I really need (although it's still very compact, takes up little space and is a good size for an apartment) but Haier's only smaller freezer currently is 1.3 cu ft and was simply too small for me (although it may be a perfect size for some others). Unless you are absolutely certain of what size you want and before making your purchase, I would recommend trying to find the various small freezer sizes on display in an brick/mortar store if possible so that you can get a better idea of what their actual size looks like for real.

I finally did that simply because I found it tough to get an adequate idea of size and capacity just by attempting to visualize product measurements published online. Once I did that however, I made my purchase online because shipping charges for doing so were much less expensive than delivery charges had I purchased it at a brick/mortar store.

I was initially very reluctant to purchase a Haier freezer because of the number of reviews both here on Amazon and elsewhere for this model (and for some of their other small models) which noted that they were poorly packed and arrived with damage. For reasons I will go into shortly, I decided that Haier was the brand I wanted however and decided to take a chance on the packaging problem and purchase one.

I'm glad that I did. They apparently have corrected the problem because my freezer arrived well packed and without damage. My freezer order was actually processed by Target and shipped by them but according to the box labels, all of the packaging had been done by Haier.

The freezer was packed in a first box, with large protective styrofoam pallets placed on the top and bottom of the freezer and inside the box. That box was then wrapped in a considerable amount of thick bubble wrap and placed inside an even larger box for shipping. The freezer itself was completely undamaged when it arrived.

I had done some research on the brands of small freezers and after discovering that Haier (which is a manufacturing company located primarily in China) actually manufactures many of the freezers and refrigerators for a number of well known American brands (including probably the largest and most well-known of them all, the one with 2 initials in its name), and after reading a number of positive internet reviews by satisfied customers, I decided that it was the brand that I wanted. The lower price and apparently good value of this model also played a key role in my decision.

The freezer has two indicator lights, a red one to show that power is on to the device and a green one to indicate when the compressor is running. I haven't had mine very long yet but so far, the freezer thermometer I placed inside has been showing a consistently low temp of 0 degrees (or slightly below), which is quite adequate. The compressor doesn't have to run very much and when it does, it's so quiet that you probably won't hear it. It is not an automatic defrost but reports I've read say it only needs manual defrost every few years and even then it is quite easy to do (there is a defrost drain connection).

All in all, I am very pleased with my purchase and the freezer has been an enormous convenience. The reason I didn't rate it as 5 stars is because I am not yet sure of its reliability/longevity (and also because there doesn't seem to be a clear, easy method of contacting their service dept. should you need it). It may turn out to run as long without problems as other freezer brands I am familiar with (most seem to last about 10 years or slightly more) but I simply don't know yet, not having had any other experience with this brand. Obviously freezers and refrigerators are different than other appliances and require more reliability because of the risk that if they break down prematurely, you will lose valuable food contents.

This freezer does have a warranty of 1 year parts and labor and 5 years on the sealed refrigeration system. I do have a question about what happens if you *do* happen to need service and have to contact Haier service to stand behind their warranty. Right now, the only way there seems to be to contact their service on their website is to send them an email message and wait for them to email back. I have found some international phone numbers for their service on the internet however but never having tried them, I can't speak to their usefulness.

Pros -

Seems Well Made

Works perfectly so far and keeps food very cold

Extremely quiet

Very Convenient

Has indicator lights, one to show that the freezer has power and the other to show when the compressor is operating.

Cons -

No phone number for customer service should you need it. Currently, the only way of contacting their service department apparently is to email them and wait for them to email you back. With some diligence you may be able to locate some phone numbers however.

May need occasional manual defrosting (which doesn't seem like a very big deal to accomplish).

Buy Haier 3.5 Cu. Ft. Chest Freezer w/ Removable Basket Now

I purchased this item exactly 1 year ago and a week after the 1st anniversary date, it stopped freezing, all my meat was suddenly un-thawed and basically wasted. Even with their so called warranty, you'd have to pay a service man to come out and diagnose the problem, then go through loads of paperwork AND pay for shipping for a replacement unit. I will NEVER purchase this brand again. My last chest freezer worked for 11 years!

Read Best Reviews of Haier 3.5 Cu. Ft. Chest Freezer w/ Removable Basket Here

Great size, fits in tight space and stores plenty! would highly reccomend for schools, homes or office. doesn't pull too much energy.

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I purchased this freezer about two years ago.It has been working great and have had no problems with it.I got a great deal from Target for it.

We bought our freezer almost exactly two years ago.A couple of weeks ago it started leaking smelling, gross rotted melted vegetable liquid onto the kitchen floor.We emptied the freezer and found that the frozen items in the bottom half of the freezer had COMPLETELY thawed.We thought it might need defrosting, so we defrosted the freezer and put the unthawed items back in.

Last week, EVERYTHING thawed.My son took a pizza out and the entire box could be bent in half.EVERYTHING was ruined.We had it on 7 (coldest setting), and even tried plugging it back in after emptying and cleaning the (smelly!!) freezer.NO COLD AT ALL.COMPLETELY DEAD.

STAY AWAY FROM THIS FREEZER!!