The things I really like about this refrigerator which we have had for about three years are:I really like the freezer on the bottom.I'm in the fridge more than the freezer and don't have to bend down to access the fridge.The freezer has a large (huge) basket with a smaller divided pull-out one on the top.The ice cube maker works fantastically.
I really like having the water dispenser on the inside wall of the fridge.The refrigerator maintains its sleek look but I still have access to filtered water.
I really like there is a shelf that pulls out making it easy to reach things stuffed towards the back.
I like that I can adjust the other shelves height.
I like the larger drawer below the two crisper drawers.We keep cheeses and lunch meats in it.Again, very accessible.
I like the big roomy size of the door shelves.They accommodate a full gallon jug of milk.
I like the stainless steel look but it does require maintenance because fingerprints are forever appearing on the front.
I purchased this refrigerator less than 4 years ago.For the second time in less than four years the central crisper supportmust be replaced. This is a plastic part that supports the two cripsers.It is held in place with a small plastic tab at the back, so when the drawers are extended this small plastic tab supports the weight of the crisper.And itbreaks off.I was told by customer service that you "can not fill the crispers too full or put too much weight in them" (BUT no definition of the maxium load).I have never had this problem before with a refrigerator; this part is poorly designed for its use.I learned from "customer support" that there is a 30 day return policy and a 90 day warranty on the part.They will not replace the defective part; you must pay for it.If you try to replace the part under the 90 day warranty, you must have a technician come to verify that the part was properly installed (!).AND you must pay for this inspection of the $30 part (apparently this cost varies by area so they have no idea what this would cost you).I have to say this is the worst customer service I have encountered for a poorly designed part.
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I chose this for the internal ice maker and water dispenser and it does that fine.About a month now using it and it is great.
We bought this 4.5 years ago for over $2000. This is the first expensive refrigerator I ever had. The electronics went out the other day. After a week of trouble-shooting, it is now fixed -but not under warranty. I believe a $2000 refrigerator should last longer than 4.5 years. The inexpensive refrigerators -Whirlpool and Roper that I've had in the past NEVER failed for as long as I had them. Amazing!My mother always sworn by KitchenAid appliances. I will never purchase another KitchenAid appliance again.
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This fridge is slender and fits in almost every kitchen. It fits perfectly in mine. It has a lot of room in it and you don't have to bend down to grab anything unless you need something out of the freezer. The only thing I would change on it is adding an ice dispenser. That saves a lot of time from having to make your own ice in trays and I always forget to refill mine so I'm left with no ice. They do make them like this with a dispenser attached to the fridge section, and that's exactly what I am going to buy. The stainless steel look is the best look you can go with in your kitchen. It's classy and clean. Perfect addition to any kitchen.http://www.amazon.com/gp/product/B003M5L284/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B003M5L284&linkCode=as2&tag=amazon070f-20
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