We purchased this refrigerator several months ago and have been very disappointed. It is poorly constructed and noisy.The shelves and drawers are very inferior quality and easily broken.There are not enough shelves and they are poorly arranged so we actually have less storage than we did with our old 25' refrigerator. This purchase was a bad mistake.
We got this refrigerator included with our house purchase (the builder was giving out free washer/dryer set but we already had one so asked him to go with a fridge instead).
We have been in our house for 6 months and the water filter needs replaced...normal wear and tear.We like the lock feature on the ice/water dispenser because our 17 month old likes to press the paddles.We have had to take drawers outto clean and it was tricky but doable. The storage shelves in the doors are easily movable and the freezer has worked well so far.We have a deep freezer so only use the small freezer for regular use items.
It isn't the fridge we would have bought ourselves, but for the money compared to what is out there we are happy with it.
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One year and one week, just outside the warranty the auto-defrost thing broke.The back of the freezer is covered in frost.The top of the freezer wasn't cold which ended up thawing some chicken which dripped chicken juice into the ice bin. (I know better than storing meat on top but that isn't the point, I will review me elsewhere) Everything in the top half of the freezer had to be thrown out.Ice maker won't make ice now.I believe all the cooling happens in the freezer and then is blown into the refrigerator so all the food in the fridge is bad now.Beside the 1 year lifespan of the product there are some other things that bother me.
The water filter is nothing more than a timer.There is now way of knowing when the filter actually has to be replaced.Family of 12 will get the water filter light at the same time a single will.Water filters cost a lot, 60 bucks for two.Since the water is filtered I wouldn't think it would stain so much.There are big white stains on the drip plate but scrubbing it or putting into the dishwasher won't remove them.
The drawers and shelves in the refer section are very tough to get out.
Perhaps I just got a lemon and am not happy about having to fix a refrigerator after only 12 months.The first month it wasn't even used since the house was new and we hadn't moved in yet.Since then just two adults use it so it isn't getting beat up or anything.I can't imagine the fix to be cheapif I knew how to repair appliances perhaps it could be fixed for a hundred bucks or so but since I can't I am guessing just the repairman coming out will cost that much.Start counting in the cost of lost food and that easily will be over $100 with having to replace frozen meat, meals, mayo, milk, sour cream, dressings...
If this had not broken down then I would give it a three star review.Since it broke down so quickly I would give it a zero if that was an option.Since it isn't and I realize maybe this is just a fluke I will round up to two stars (remembering 1 is the lowest and not zero, if zero was the lowest it would get a 1).
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We got this refrigerator to replace one that had been here for 20-30 yrs. Exact same fridge, we really didn't have a choice based on the hole in the wall. EVERYTHING scratches the front of this new refrigerator. Before I even moved in, it looks like contractors propped a broom or something against it which scratched up the front. We put a few magnets on the fridge.... completely scratched up the front!
I love the ice maker and water dispenser. The water runs slow, but we have it set up on a double filter.
Even with all the packing material and plastic films, the fridge had big greasy handprints on the sides when it showed up. I needed to use a de-greasing solution to get it off.
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This refrigerator Has serious design flaws in the shelving system.Two of mine have broken in less than two years and I have never put more than one gallon of milk and a few other much lighter weight items on them at a time. The replacement parts for one shelf are between $101 and $120 depending on place of purchase.This does not include the glass.It is just the plastic frame. At the current rate of breakage, I will have between $1000.00 and $1500 in shelf replacement if I keep this refrigerator for 10 years.--Don't buy it--it is a piece of junk and Whirlpool does not stand behind their product if it is over a year old.
